Terms & Conditions

These Terms govern your relationship with the operator of Kudos Casino, available to Australian players via the website kudos-aussie.com ("Kudos Casino"). By accessing or using the services, you agree to be bound by these Terms. If you do not agree, you must not use the site. These Terms are effective from 1 January 2026 and replace all prior versions for Australian users.

Definitions

For the purposes of these Terms, the following definitions apply:

Operator: The undisclosed corporate entity operating Kudos Casino via the domain kudos-aussie.com, holding or claiming to hold an online gambling licence issued under Curaçao eGaming (exact master licence number not confirmed), and responsible for providing the gaming services and managing user accounts.
Website: The site located at https://kudos-aussie.com, together with all subdomains, mobile versions, and related services, branded as "Kudos Casino" and targeting Australian players as Kudos Casino.
User or Player: Any natural person who accesses the Website, registers an account, or in any way uses the services offered by the Operator, whether or not they place real-money wagers.
Account: A personal, single-player profile created by a User on the Website, identified by unique login credentials and used to access games, deposit funds, receive bonuses, and request withdrawals.
Services: All gambling and related services provided by the Operator through the Website, including but not limited to online casino games, slots, table games, live dealer games, promotions, bonuses, loyalty or VIP programmes, and customer support.
Bet or Stake: Any amount of real money or bonus funds risked by a Player on the outcome of a casino game, spin, hand, or any other gaming event available on the Website.
Wager or Wagering: (i) The act of betting using real money or bonus funds on the Website; and/or (ii) the total cumulative value of bets that must be placed to meet the requirements attached to a bonus, free spins, promotional credit, or other offer.
Bonus: Any form of promotional value granted by the Operator at its discretion, including but not limited to welcome bonuses, reload bonuses, cashback, free chips, free spins, tournament prizes, and loyalty rewards, whether in cash, bonus money, or other benefits.
Bonus Funds: Non-withdrawable credits granted under a Bonus which may be used for wagering subject to specific conditions, and which may be converted into withdrawable cash only after all applicable wagering and other conditions are met.
Real-Money Balance: The portion of a Player's Account balance consisting of deposited funds and any winnings derived from such funds that are not subject to wagering requirements or other restrictions.
Restricted Countries: Jurisdictions in which the Operator does not permit access to the Services or the opening of accounts, including but not limited to the United Kingdom and any country where online gambling with offshore operators is prohibited by local law.
KYC ("Know Your Customer"): Verification processes used by the Operator to confirm a Player's identity, age, residency, source of funds, and other relevant information, including review of identity documents and other evidence.
Payment Method: Any method accepted by the Operator for deposits or withdrawals, including bank cards, bank transfers, Neosurf, PayID-to-crypto funnels, e-wallets, and cryptocurrencies, as available to Australian players from time to time.
Dispute: Any complaint, claim, or disagreement between a Player and the Operator arising from or related to the use of the Website or Services, including but not limited to the outcome of games, account balances, bonus conditions, or account status.
ADR or Mediator: An alternative dispute resolution body or mediator, which for RTG/SpinLogic casinos may include the Central Dispute System (CDS) at https://centraldisputesystem.com/, where applicable.
Content: All information, text, images, graphics, logos, audio, video, software, and other materials displayed or made available on the Website.

Account Registration

Eligibility and Age Requirements

Minimum Age: You may only register and use an account if you are at least 18 years old and legally permitted to engage in online gambling in your jurisdiction. By registering, you expressly confirm that:
- You are 18 years of age or older; and
- Online gambling with offshore operators is not prohibited for you under the laws that apply to you.
Australian Users: The Website targets Australian players on an offshore basis. It is your responsibility to ensure that accessing and using the Services does not breach any Australian federal, state, or territory law applicable to you.
Single Account: You may hold only one (1) account on the Website. The creation or use of multiple, duplicate, or "linked" accounts is strictly prohibited and may lead to suspension, closure, and forfeiture of bonuses and winnings.

Registration Process

Account Creation: To open an account, you must complete the online registration form, providing a valid email address, creating a secure password, and supplying all requested personal details (such as full name, date of birth, and country of residence).
Email Verification: The Operator may require you to verify your email address by following instructions sent to the address you provide. Your account may remain limited or inaccessible until verification is completed.
KYC and Identity Verification: At any time, particularly prior to processing withdrawals, the Operator may request KYC documentation, which may include:
- Government-issued photo ID (passport, driver's licence, or national ID card);
- Proof of address (utility bill, bank statement, or similar, issued within the last 3 months);
- Proof of ownership of the Payment Method used (e.g., masked card statement, crypto wallet proof); and
- Any additional documents reasonably required to verify identity, residence, or source of funds.
Failure or refusal to provide satisfactory documentation may lead to account suspension, cancellation of bonuses, and refusal or reversal of withdrawals in accordance with applicable law.

User Obligations

Accuracy of Data: You must provide accurate, truthful, and complete information during registration and keep it updated. Use of false, misleading, or third-party information (including "borrowed" identities or payment details) is prohibited and constitutes a serious breach of these Terms.
Account Security: You are solely responsible for:
- Maintaining the confidentiality of your login details and password;
- Restricting access to your Account and devices; and
- Immediately notifying [email protected] if you suspect any unauthorised access or security breach.
The Operator is not liable for losses resulting from unauthorised access where you have failed to exercise reasonable care in keeping your credentials secure.
Personal Use Only: Accounts are strictly for personal, non-commercial use. You must not:
- Allow any other person to use your Account;
- Sell, transfer, or assign your Account; or
- Act on behalf of a third party, pool funds, or operate as part of a betting syndicate.
Prohibited Behaviour: You agree not to:
- Use the Website for fraudulent, collusive, or unlawful activities;
- Manipulate or attempt to manipulate game outcomes or software;
- Use automated tools, bots, or scripts; or
- Deposit funds derived from illegal or unauthorised sources.

Betting & Gameplay Rules

General Rules for Placing Bets

Game Rules: Each game, including RTG/SpinLogic software titles and live dealer offerings, is governed by its specific rules and paytables as displayed within the game interface. By playing a game, you agree to be bound by its individual rules and outcomes.
Minimum and Maximum Bets: The minimum and maximum bet limits for each game are specified within the game interface and may vary by title, currency, and Player status. The Operator may adjust limits without prior notice, provided that updated limits are visible before bets are placed.
Bet Confirmation: A bet is considered placed and accepted when:
- It is registered on the Operator's servers; and
- It appears in your game history or transaction log as confirmed.
- Game Outcomes: Outcomes are determined by a random number generator (RNG) or, for live dealer games, by real-time physical events. The RNG is provided by the game software supplier and is intended to ensure fair and random results.
Cancellation and Void Bets
- Operator's Right to Void: The Operator may, acting reasonably and in compliance with applicable law, declare a bet or series of bets void, or adjust account balances, if:
  - A technical error, misconfiguration, or displayed error (including incorrect odds, paytables, or game parameters) occurred;
  - There is evidence or reasonable suspicion of fraud, collusion, exploitation of bugs, or advantage play contrary to these Terms;
  - The game result is invalidated due to software or hardware malfunction; or
  - The bet was accepted after the outcome of the event was known or should reasonably have been known to the Player.
- Refunds in Case of Error: In circumstances where a game round or bet is voided due to a technical or systemic error, the Operator will, where possible:
  - Roll back the affected transactions to the state prior to the game round; or
  - Credit the amount of the original stake back to the Player's Account.
Conduct in Live Casino and Chats
- Respectful Behaviour: When using any live dealer, chat, or interactive features, you must:
  - Communicate respectfully and refrain from offensive, abusive, or hateful language;
  - Not harass, threaten, or insult dealers, staff members, or other players; and
  - Not share personal contact details, spam, or advertise other services.
- Prohibited Content: You must not post or transmit:
  - Racist, sexist, homophobic, or otherwise discriminatory content;
  - Defamatory, obscene, or sexually explicit material;
  - Political or religious propaganda; or
  - Links or references to competing gambling services.
- Consequences of Misconduct: The Operator may, at its discretion:
  - Mute or block your access to chat functions;
  - Void bets placed during incidents of misconduct if related to fraud or collusion;
  - Temporarily suspend or permanently close your Account; and/or
  - Report unlawful behaviour to relevant authorities.
Bonus Terms

Activation of Bonuses
- Discretionary Offers: All Bonuses and promotions on kudos-aussie.com (Kudos Casino) are offered at the sole discretion of the Operator and may be granted automatically, via bonus codes, or by contacting customer support.
- Eligibility: Eligibility for specific Bonuses may depend on:
  - Your country or region (primarily Australian players);
  - Your deposit method (e.g., Neosurf, PayID-to-crypto, cryptocurrency, cards);
  - Your account status (e.g., VIP level, new vs. existing player); and
  - Compliance with these Terms and any promotional conditions.
- Bonus Codes and Opt-In: Certain Bonuses may require you to:
  - Enter a valid bonus code at the time of deposit; and/or
  - Explicitly opt-in via the cashier or promotions page.
  Wagering Requirements and Timeframes
  - Wagering Requirements: Unless otherwise stated, Bonuses and any winnings from Bonuses are subject to wagering requirements. These require you to wager a specified multiple of:
    - The Bonus amount; or
    - The Bonus plus deposit amount; or
    - Another clearly defined base, as shown in the relevant promotion.
    - Contribution of Games: Not all games contribute equally to wagering requirements. Typically:
      - Most pokies/slots contribute 100% of the wagered amount;
      - Many table games, video poker, and certain specialty games contribute 0% or a reduced percentage; and
      - Progressive jackpot games may be excluded entirely.
      - Time Limits: Bonuses may expire or be forfeited if wagering requirements are not met within a specified period (for example, 7 - 30 days from activation). Specific timeframes will be stated in the relevant promotion. Upon expiry, remaining Bonus Funds and related winnings may be removed.
      Prohibited Games and Actions
      - Game Restrictions: Some games or game types may be:
        
        Excluded from bonus wagering;
        
        Subject to reduced contribution rates; or
        
        Restricted while any active Bonus is in play.
        You are responsible for reviewing applicable restrictions before wagering Bonus Funds.
        Irregular Play: The following, without limitation, may be treated as "irregular play" and lead to Bonus cancellation and/or winnings forfeiture:
        
        Placing single bets or rounds of a value that exceeds the stated maximum bet per spin/round while a Bonus is active;
        
        Low-risk or zero-risk betting strategies (e.g., betting on both red and black, or covering a large majority of roulette numbers);
        
        Deliberate exploitation of a game bug or promotional error; and
        
        "Bonus hunting" across multiple related sites or accounts.
        
        Abuse and Fraud: If the Operator reasonably suspects Bonus abuse, multiple-account abuse, collusion, or fraudulent activity, it may:
        
        Cancel active Bonuses;
        
        Remove associated winnings;
        
        Confiscate remaining Bonus Funds; and/or
        
        Close or block the Account in accordance with these Terms.
        
        Combining Promotions
        
        No Automatic Stacking: Unless expressly stated, Bonuses cannot be combined or "stacked". Only one Bonus may be active on your Account at any given time.
        
        Sequence of Bonuses: To claim a new Bonus, you must:
        
        Ensure that the existing Bonus has been fully wagered and cleared; or
        
        Request cancellation of the existing Bonus via support (which may also remove associated winnings), subject to the Operator's policy.
        
        Cashback and Loyalty: Loyalty rewards or cashback offers may have distinct conditions and may or may not be considered "Bonuses" for the purposes of stacking. Specific conditions will be set out in each offer.
        
        Payments & Withdrawals
        
        Deposit Methods and Processing
        
        Accepted Methods: For Australian players, available deposit options may include, subject to change:
        
        Neosurf vouchers;
        
        PayID-to-crypto funnels enabling crypto deposits;
        
        Cryptocurrencies supported by the Operator (e.g., Bitcoin or others as listed in the cashier);
        
        Selected credit/debit cards or e-wallets, where available.
        
        Processing Time: Deposits are typically processed immediately but may be delayed due to:
        
        Payment processor checks;
        
        Network congestion (especially for crypto); or
        
        Technical or banking issues beyond the Operator's reasonable control.
        
        Fees: The Operator seeks to avoid adding deposit fees for standard methods; however:
        
        Third-party providers (banks, card issuers, crypto networks) may impose fees, charges, or exchange rate costs; and
        
        Any such external costs are your responsibility.
        
        Withdrawals
        
        General Conditions: Withdrawals are subject to:
        
        Successful completion of KYC and any required verification;
        
        Compliance with bonus wagering and other promotional conditions;
        
        Compliance with anti-money-laundering and counter-terrorist-financing obligations; and
        
        Use of a Payment Method in your own name.
        
        Methods and Limits: The Operator may offer withdrawals via:
        
        Bank transfers, crypto withdrawals, or other methods made available in the cashier section;
        
        Minimum and maximum withdrawal limits per transaction, day, week, or month, as specified on the Website or in the cashier;
        
        Segmented payouts for large wins, particularly jackpot or high-value wins, over multiple payment periods.
        
        Processing Times: Subject to business hours, verification, and workload:
        
        Withdrawal requests are typically reviewed within a reasonable timeframe (e.g., 24 - 72 hours);
        
        Additional time may be required by your bank, wallet provider, or the crypto network; and
        
        Delays arising from incomplete KYC documentation or compliance checks may extend this period.
        
        Fees: The Operator may charge reasonable withdrawal or processing fees, particularly for:
        
        International bank transfers;
        
        Small withdrawals below a specified threshold; or
        
        Multiple withdrawal requests within a short period.
        Any such fees will be disclosed in the cashier or at the time of request where reasonably practicable.
        
        Refunds and Reversals
        
        Refund Policy: Deposits are generally non-refundable once used for wagering. Refunds, chargebacks, or reversals may be granted only in exceptional circumstances and at the Operator's sole discretion, consistent with applicable law and anti-money-laundering obligations.
        
        Chargebacks: If you initiate a chargeback or payment reversal:
        
        The Operator may suspend or close your Account;
        
        Any associated winnings may be forfeited; and
        
        The Operator may pursue recovery of owed amounts and associated costs.
        
        Bonus-Related Adjustments: If a Bonus or related winnings are confiscated due to a breach of these Terms, the Operator may:
        
        Deduct such amounts from your balance; or
        
        Cancel pending withdrawal requests to the extent they involve Bonus Funds or associated winnings.
        
        Limitation of Liability
        
        Operator's Obligations
        
        Fairness and Integrity: The Operator aims to ensure that:
        
        Games operate fairly and in accordance with their rules;
        
        Random number generators, where used, are tested and function as intended; and
        
        Results recorded on its servers are accurate and final.
        
        Service Availability: While the Operator endeavours to keep the Website available at all times, maintenance, updates, and unforeseen technical or network issues may temporarily limit or suspend access.
        
        Exclusions of Liability
        
        Technical Failures: To the maximum extent permitted by applicable law, the Operator is not liable for:
        
        Interruptions, delays, or failures caused by internet, communication networks, or your equipment;
        
        Software or hardware malfunctions beyond its reasonable control; or
        
        Loss or corruption of data resulting from such failures.
        
        Third-Party Services: The Operator is not responsible for acts or omissions of:
        
        Payment providers, banks, card issuers, or crypto networks;
        
        Internet service providers; or
        
        Third-party software or content providers integrated into the Website.
        
        Indirect and Consequential Loss: The Operator will not be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, opportunity, goodwill, or data, arising from your use of the Website or Services.
        
        Maximum Liability and Player Responsibility
        
        Cap on Liability: Without prejudice to rights that cannot be excluded under applicable law, the total aggregate liability of the Operator to you for any claim arising out of or in connection with the Services shall not exceed:
        
        The amount of the bet or stake in dispute; or
        
        Where no specific bet is identified, the lesser of your net deposits over the previous 30 days and AUD 1,000.
        
        Player Responsibility: You acknowledge that:
        
        You use the Website and Services at your own risk;
        
        You are solely responsible for ensuring that your use is lawful in your jurisdiction; and
        
        Gambling may lead to financial loss and does not provide a source of income or financial security.
        
        Intellectual Property Rights
        
        Ownership: All Content on kudos-aussie.com, including but not limited to logos, trademarks, graphics, text, software, and game titles, is owned by or licensed to the Operator and protected by copyright, trademark, and other intellectual property laws.
        
        Limited Licence: You are granted a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services solely for private entertainment purposes, subject to these Terms.
        
        Prohibited Uses: You must not, without prior written consent of the Operator or relevant rights holder:
        
        Copy, reproduce, modify, distribute, or publicly display any Content;
        
        Reverse engineer, decompile, or disassemble any part of the software;
        
        Use any automated means to access or scrape the Website or its Content; or
        
        Use any trademarks, service marks, or trade names (including "Kudos Casino" and related marks) except as expressly permitted by these Terms.
        
        Third-Party Rights: Game software and associated intellectual property are provided by third-party suppliers (such as RTG/SpinLogic). You must comply with any additional terms required by such suppliers where applicable.
        
        Privacy & Data Protection
        
        Privacy Policy: All collection, use, storage, and disclosure of your personal data by the Operator is governed by the Website's Privacy Policy, as amended from time to time. By using the Services, you acknowledge that you have read and understood the Privacy Policy and agree to the processing of your data in accordance with it.
        
        Data Processing: Your data may be processed:
        
        For account creation, KYC checks, payment processing, and fraud prevention;
        
        To administer Bonuses, loyalty programmes, and customer support; and
        
        For compliance with applicable legal and regulatory obligations.
        
        Regional Considerations: As an offshore operator targeting Australian players, the Operator may store or process data outside Australia. Appropriate safeguards will be applied where required by applicable data protection standards.
        
        Changes to Terms
        
        Right to Amend: The Operator may update or amend these Terms at any time to reflect:
        
        Changes in law or regulatory expectations;
        
        Adjustments to Services, payment methods, or bonus structures; or
        
        Operational or security improvements.
        
        Notification of Changes: Where material changes are made, the Operator will take reasonable steps to inform you, which may include:
        
        Publishing the updated Terms on kudos-aussie.com;
        
        Displaying a prominent banner or pop-up notice upon login; and/or
        
        Sending a notice to your registered email address.
        
        Acceptance and Disagreement: Continued use of the Website or Services after the effective date of amended Terms constitutes your acceptance of the changes. If you do not agree with the updated Terms:
        
        You must stop using the Website immediately; and
        
        You may contact customer support to request account closure and withdrawal of any eligible real-money balance, subject to verification and legal obligations.
        
        Termination & Suspension
        
        Operator's Right to Act
        
        Suspension and Closure: The Operator may suspend, restrict, or permanently close your Account, and/or withhold or confiscate funds where reasonably necessary, including if:
        
        You breach these Terms or any game-specific or bonus-specific rules;
        
        You provide false, misleading, or incomplete information;
        
        There is suspicion of fraud, money laundering, collusion, or other unlawful behaviour;
        
        You initiate or threaten chargebacks without valid reason; or
        
        Required KYC or verification checks cannot be satisfactorily completed.
        
        Temporary Measures: During investigations, the Operator may:
        
        Temporarily freeze your Account and funds;
        
        Delay withdrawal processing; and
        
        Request additional information or documentation.
        
        Player-Initiated Closure
        
        Voluntary Closure: You may request closure of your Account at any time by contacting [email protected]. The Operator may:
        
        Settle outstanding bets, subject to game rules;
        
        Pay out any eligible real-money balance, subject to KYC and compliance checks; and
        
        Cancel unused Bonuses and related promotional benefits.
        
        Self-Exclusion and Limits: Where tools are provided for self-exclusion or setting limits, you are encouraged to use them responsibly. Additional responsible gambling tools may be made available consistent with industry practice for Australian-facing offshore casinos.
        
        Refunding of Funds and Effect of Termination
        
        Balances on Closure: Upon closure (by you or the Operator), and subject to applicable law, the Operator will:
        
        Return any remaining eligible real-money balance to you via a mutually agreed Payment Method, where legally and practically feasible; and
        
        Forfeit and cancel all Bonus Funds and associated winnings that have not met applicable wagering or other conditions.
        
        Unlawful Activity: If closure results from fraud, money laundering, or other unlawful conduct, the Operator may:
        
        Confiscate all balances to the extent permitted by law;
        
        Cooperate with law enforcement and regulatory authorities; and
        
        Provide information and transaction records as required.
        
        Governing Law & Jurisdiction
        
        Applicable Law: These Terms, and any Dispute arising from or related to them, your Account, or your use of kudos-aussie.com (Kudos Casino), are governed by the laws of the jurisdiction in which the Operator is established and licensed, namely Curaçao (subject to confirmation of licence details), without regard to conflict-of-law principles.
        
        Australian Users: As an offshore operator targeting Australian players, the Operator does not claim to be licensed under Australian state, territory, or federal gambling laws. It is your responsibility to ensure that participating in the Services is lawful under the laws applicable to you.
        
        Dispute Resolution:
        
        Internal Complaints: You must first raise any complaint with the Operator's customer support, providing full details and relevant evidence.
        
        External Mediation: If a Dispute is not resolved internally, and where applicable for RTG/SpinLogic casinos, you may submit a complaint to the Central Dispute System (CDS) at https://centraldisputesystem.com/, which may act as an independent mediator.
        
        Courts or Arbitration: Subject to any mandatory consumer protection laws and ADR processes, unresolved Disputes may ultimately be brought before the competent courts of Curaçao or resolved via arbitration in Curaçao, as determined by the Operator's governing documents and applicable law.
        
        Non-Exclusive Jurisdiction: Nothing in this clause limits any rights you may have under mandatory consumer protection laws that cannot be excluded, including any right to bring proceedings in your local courts where such rights apply by law.
        
        Contact Information
        
        Customer Support:
        
        Email: [email protected]
        
        Website: https://kudos-aussie.com
        
        Phone: not specified
        
        Contact forms: not specified
        
        Legal and Compliance:
        
        Legal address / mailing address: not specified. Any legal correspondence should initially be sent via email to [email protected] with "Legal" in the subject line, after which you may be provided with an appropriate postal or registered office address if required.
        
        Company registration number, tax identification, and specific Curaçao eGaming licence number: not specified based on currently available information; the Operator claims licensing under Curaçao eGaming for online casino gambling (RTG/SpinLogic software).
        
        Alternative Dispute Resolution (where applicable):
        
        Central Dispute System (CDS): https://centraldisputesystem.com/
        
        Legacy Reference Domains (for informational purposes only):
        
        Legacy terms and conditions: https://kudoscasino.com/terms/
        
        Legacy fair-play and bonus terms: https://kudoscasino.com/fair-play/
        
        These legacy links may contain additional or historical information; however, in any conflict between those materials and the present document for Australian players using kudos-aussie.com, this Terms page prevails as of 2026.

Terms & Conditions

Definitions

Account Registration

Eligibility and Age Requirements

Registration Process

User Obligations

Betting & Gameplay Rules

General Rules for Placing Bets

Cancellation and Void Bets

Conduct in Live Casino and Chats

Bonus Terms

Activation of Bonuses

Wagering Requirements and Timeframes

Prohibited Games and Actions

Combining Promotions

Payments & Withdrawals

Deposit Methods and Processing

Withdrawals

Refunds and Reversals

Limitation of Liability

Operator's Obligations

Exclusions of Liability

Maximum Liability and Player Responsibility

Intellectual Property Rights

Privacy & Data Protection

Changes to Terms

Termination & Suspension

Operator's Right to Act

Player-Initiated Closure

Refunding of Funds and Effect of Termination

Governing Law & Jurisdiction

Contact Information